Rebecca Reser has a certain affinity for systems design—at one time, she was on a path to international policy. Now an experience strategist, she uses the same suite of techniques to inform her approach to innovating the enterprise omnichannel experience. Spoiler alert: the process to create effective policy is not far removed from the one to design effective experiences. In this conversation, we explore how technology can augment human ethics, designing business infrastructure to support innovative experiences, and why design thinking is the key to solving the world’s toughest problems.
To hear more from Rebecca, find her on:
Twitter: @rebeccareser
Instagram: @rebeccareser
Written, produced, and hosted by Kenzie Haynes.
The post The Innovator Ethos appeared first on It’s Worth Doing Right.
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